Terms and Conditions

1. Acceptance of Terms

By accessing or using www.shihaisha.com (“Site,” “we,” “us,” “our”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Eligibility

You must be at least 18 years old, or using the Site under the supervision of a parent or legal guardian, to place an order or create an account.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorised use.

4. Orders & Acceptance

Placing an order on the Site constitutes an offer to purchase. We reserve the right to accept, refuse, or cancel any order for reasons including product unavailability, pricing errors, or suspected fraud. Order confirmation via email does not guarantee product availability.

5. Pricing & Payment

  • All prices are listed in the applicable currency and are subject to change without prior notice
  • We make reasonable efforts to display accurate pricing but are not liable for typographical errors
  • Payment must be completed in full at checkout through our supported payment methods
  • Applicable taxes and duties, where relevant, are the customer’s responsibility unless stated otherwise

6. Shipping & Delivery

Shipping timelines, costs, and terms are detailed in our Shipping Policy, which forms part of these Terms. Delivery estimates are not guaranteed and may vary due to factors outside our control.

7. Returns, Refunds & Cancellations

Return and refund eligibility is governed by our Return & Refund Policy, which forms part of these Terms.

8. Intellectual Property

All content on the Site — including text, graphics, logos, images, videos, and software — is the property of Shihaisha or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

9. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt unauthorised access to our systems or another user’s account
  • Upload viruses, malicious code, or engage in activity that disrupts the Site
  • Scrape, copy, or republish Site content without permission
  • Submit false, misleading, or fraudulent order information

10. User-Generated Content

If you submit reviews, comments, or other content, you grant Shihaisha a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display that content in connection with the Site. You remain responsible for ensuring your content does not infringe third-party rights.

11. Affiliate & Third-Party Content

Some pages on the Site may contain affiliate links or references to third-party products and services. We may earn a commission from qualifying purchases made through these links, at no additional cost to you. Our editorial opinions remain independent of any affiliate relationship.

12. Disclaimers

The Site and its content, including educational and financial/technology information, are provided “as is” for general informational purposes only and do not constitute professional, financial, legal, or investment advice. We make no warranties, express or implied, regarding accuracy, completeness, or fitness for a particular purpose.

13. Limitation of Liability

To the maximum extent permitted by law, Shihaisha shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

14. Indemnification

You agree to indemnify and hold Shihaisha, its team, and partners harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site.

15. Termination

We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, for conduct that violates these Terms or is otherwise harmful to other users or the business.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or use of the Site shall be subject to the exclusive jurisdiction of the courts located in Prayagraj, Uttar Pradesh, India.

17. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes constitutes your acceptance of the revised Terms.

18. Contact Us

Questions about these Terms? Reach out:

Email: contact@shihaisha.com
Website: www.shihaisha.com